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You must still call the office at 910-353-1940 to request to have your account unlocked.

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If your electric account is linked to your cell phone, Jones-Onslow EMC offers various notifications to keep your account up-to-date. These include Daily Usage Alerts, Two-Day Due Date Reminders, Third-party Notifications, Cutoff Notifications, and Payment Receipts. To receive these notifications via email or text, log in to your online Member Portal. For questions, call Consumer Services at 910-353-1940.

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